Mobile apps and digital software often tend to fail due to different causes. PubG Mobile is a game that has the peculiarity of being well optimized, more than once in a while it has presented one or another bug. Users of this multiplayer game have reported a so-called "Unknown Error" that occurs when starting the game, on the loading screen or even in the game. Today, in this article, we will help you solve it easily in just a few steps. In addition to this, we are going to explain the possible reasons why it can be caused so that you can avoid it in the future. Let's start!
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Unknown error in PubG Mobile
The unknown flaw in PUBG Mobile it is an eventual failure of the application, which can be due to different factors. Certain main reasons for its appearance are the following:
- Connection issues.
- Damaged documents in the root folder. This happens when in the process of downloading the game, the connection to the network drops, a sudden shutdown of your device or forced closure due to operating system problems.
- Lack of game updates.
- Game cache.
As you can see, the reasons why PubG may fail are absolutely remediable. For this reason, we will present you with certain solutions that can be used to repair the unknown pubg mobile error.
How to solve the unknown error in PubG Mobile
Fixing unknown crash issue in PubG Mobile is not a headache-producing issue. Rather, quite the opposite. The possible solutions that we will present to you now are very simple to carry out. Before starting, it is necessary to make it clear that you must have an internet connection with a stable connection and have your device at one hundred percent charge. This to prevent other failures from occurring or to complicate the process. Now, certain solutions that will help you end the » Pubg mobile unknown error" are:
– Update PubG Mobile:
Sometimes the issue can be attributed to the version of PubG Mobile installed on your device not being the most up-to-date, causing compatibility issues and forcing it to close. The most viable solution is to update the game to the latest version. Once installed, try to verify that the warning does not pop up and the game stays open.
– Reboot your device:
Sometimes the "PubG Mobile Unknown Error" can be caused by malfunctions of your operating system. Therefore, the fastest solution is to reboot your device and try running the app again. If this step does not work, you will have to reinstall the application from scratch.
– Clear Application Cache:
Another solution that could help solve the problem is deleting the cache of the application saved on your device. Certain corrupted data can cause problems for applications and deleting them helps to solve the problem. For this you must: –
- Go to your device settings.
- Go to the storage options.
- Select PubG Mobile.
- Select the option “Clear Cache”
Done, try to restart your device and open the application again to check that the unknown error of PubG mobile.
